Shipping and Delivery Policy
Alrayyan Milk (Grameen Milk) Shipping & Delivery Policy
At Alrayyan Milk (Grameen Milk) , we are committed to providing prompt and reliable delivery services to our valued customers. Please review the following shipping and delivery policy for more information:
Delivery Timeline:
We strive to deliver your ordered items as quickly as possible. Our standard delivery timeframe is the next day of the order placement. Items are delivered daily in the morning, directly to your doorstep.
Order Cut-Off Time
To ensure timely delivery, customers are required to place their orders before 7:00 PM local time. Orders received after this cut-off time will be processed for delivery on the subsequent day.
Next-Day Delivery
Orders placed before 7:00 PM will be delivered on the next day morning. Our delivery team works diligently to fulfill orders promptly and efficiently.
Exceptions
Orders placed after 7:00 PM will be processed for delivery on the day following the next day of the order. For example, an order placed after 7:00 PM on Monday will be delivered on Wednesday morning.
Delivery Area
We currently offer delivery services within Ernakulam District Please ensure that your delivery address falls within our service area before placing an order.
Tracking Orders
For the time being there is no customer Apps to track the order. You can always contact directly to the support number if needed.We have a 24/7 support team available on Phone call
Delivery Charges:
We offer free delivery.
Contactless Delivery
In light of current health and safety concerns, our delivery personnel adhere to strict hygiene protocols and practice contactless delivery. Your safety and well-being are our top priorities.
If you have any further questions or require assistance regarding our shipping and delivery policy, please don't hesitate to contact us at Madathimoola,Nedumbasarrey, Kerala, India. Thank you for choosing Al-Rayyan Milk for your delivery needs.
Pricing Information
While Alrayyan Milk(Grameen Milk) shall endeavor to provide accurate product and pricing information, yet typographical errors might occur. Alrayyan Milk(Grameen Milk) cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, AlrayyanMilk(Grameen Milk) shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, Alrayyan Milk(Grameen Milk) may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Alrayyan Milk(Grameen Milk) will have the right to modify the price of the product and contact you for further instructions using the e-mail address/ contact no. provided by you during the time of registration, or cancel the order and notify you of such cancellation.
Cancellation by Alrayyanmilk.com/GrameenMilk
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your account has been charged, the said amount will be reversed back in your account.
Cancellations by the Customer
In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders. The customer agrees not to dispute the decision made by Alrayyanmilk.com and accept Alrayyanmilk.com’s decision regarding the cancellation.